Rajesh Sivakoti

Aspiring Software Developer

Hyderabad, IN.

About

Aspiring Software Developer with a B.Tech in Engineering, demonstrating foundational expertise in Java Fullstack, Database Management, SQL, and Software Methodology. Proven problem-solver, adept at leveraging computer vision and deep learning for practical applications, as evidenced by a real-time face mask detection system. Eager to apply strong technical acumen and excellent communication skills, honed through customer service, to contribute to innovative software development initiatives and grow within a dynamic tech environment.

Work

Allsec Technologies

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Customer Executive

Chennai, Tamil Nadu, India

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Summary

Managed customer service and technical support for Samsung home appliances, ensuring high satisfaction and efficient problem resolution for clients.

Highlights

Delivered comprehensive customer service and technical support for Samsung home appliances, resolving diverse customer issues.

Coordinated and assigned technicians for timely repairs, optimizing service delivery and minimizing customer downtime.

Guided customers through effective troubleshooting steps, resolving issues remotely and enhancing service efficiency.

Applied strong communication and problem-solving skills to de-escalate customer concerns and achieve high levels of satisfaction.

Education

Chalapathi Institute of Technology

Guntur, Andhra Pradesh, India
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B.Tech Engineering Grade: 6.6 GPA

Sasi Junior College

Velivennu, Andhra Pradesh, India
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Pre-University Course Intermediate Grade: 7.59 GPA

Montessori Public School

Vijayawada, Andhra Pradesh, India
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High School Secondary School Certificate Grade: 8.2 GPA

Languages

English

Telugu

Hindi

Skills

Java Fullstack

Java, Spring Boot, RESTful APIs, Microservices, Frontend Development.

Database Management

Database Design, SQL, Data Modeling.

SQL

SQL Queries, Database Operations, Query Optimization.

Software Methodology

Agile, Scrum, SDLC, Version Control, Git.

Computer Vision

OpenCV, Image Processing, Real-time Systems.

Deep Learning

Keras, TensorFlow, Neural Networks, Machine Learning.

Problem Solving

Analytical Thinking, Troubleshooting, Critical Thinking.

Communication

Technical Support, Customer Service, Client Interaction.

Projects

Face Mask Detection using OpenCV

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Summary

Developed a real-time face mask detection system designed to identify individuals wearing masks in public spaces and provide visual alerts for non-compliance, leveraging advanced computer vision and deep learning techniques to promote public health safety.